Who we are
Folikro (“Folikro”, “we”, “us”) is a proposal workspace for independent consultants and fractional executives. This policy covers folikro.com, the Folikro app, consultant pages, and every proposal sent through Folikro.
For your account and profile, we decide how your data is used. For the client details you add to a proposal, you’re in control — we process that information on your behalf, to deliver and track the proposal you send.
Information we collect
What we collect depends on how you use Folikro.
If you have a Folikro account
- Account details — your name, email address and password, stored as a secure hash.
- Profile content — your positioning, services, fees, credentials, photo and anything else you add to your consultant page.
- Proposals and clients — proposal content, templates, and the client names and email addresses you enter.
- Billing — your plan and payment history. Card details are handled by our payment processor; we never see or store your full card number.
- Support — messages you send us and any details you choose to share.
If you receive a proposal
- What the consultant gave us — usually your name, email address and company.
- Engagement — when the proposal is viewed, how visits group together, and estimated time per section. See Proposal tracking.
- Acceptance — the name you type to sign, any message you leave, and the time you accepted. When you sign, the IP address and browser it came from are kept with the signature as a record of it, and never shown to the consultant.
- Technical data — browser, device type and IP address, used to filter automated link checks and prevent abuse. Your IP address is never shown to the consultant.
If you visit our website
Basic usage data — pages visited, referring site, browser and device type — collected through essential cookies and privacy-friendly analytics. See Cookies.
How we use information
We use personal data only to run and improve Folikro:
- To create your account, host your page and deliver the proposals you send.
- To show you engagement on your proposals and notify you when a client views or accepts.
- To process payments and manage your plan.
- To keep Folikro secure and prevent fraud or abuse.
- To answer support requests and send essential service emails.
- To understand, in aggregate, how Folikro is used so we can improve it.
- To meet our legal obligations.
We don’t sell personal data, and we never use your proposals, your profile or your clients’ data for advertising.
Proposal tracking
Every proposal is sent as a private link. Engagement data is limited to that link and is visible only to the account that sent it.
- ✓A view, when the proposal stays open on screen for more than a moment.
- ✓Visits, by grouping views that happen close together.
- ✓Estimated active time per section. Idle time over two minutes is left out.
- ✓Acceptance, and any message left with it.
- –Identify who is viewing, beyond what the consultant already told us.
- –Look up or enrich information about recipients or their company.
- –Track recipients across other websites or proposals.
- –Count automatic link checks or brief opens as views.
If you received a proposal and have questions about how it’s tracked, contact the consultant who sent it, or reach us directly.
AI features
AI in Folikro is optional. When you paste call notes to draft a proposal, or ask for a positioning suggestion, the text you provide and relevant profile content are sent to our AI provider to generate the draft.
We don’t use your content to train AI models, and our provider is contractually barred from doing so. Everything AI writes stays editable, and you can undo it.
Data retention
- We keep account data for as long as your account is open.
- Deleting a proposal removes it and its activity for good, and the link stops working.
- Every proposal has a valid-until date, and you can revoke its link at any time.
- When you close your account, we delete your data within 30 days. Backups are cleared within a further 90 days.
- We keep billing records for as long as tax and accounting laws require.
Your rights
Depending on where you live, you have some or all of these rights over your personal data:
Ask what we hold about you.
Fix anything inaccurate or incomplete.
Get a copy in a portable format.
Have your data erased.
Object to or restrict certain uses.
Change your mind at any time.
Account holders can export or delete their data from Settings. Anyone can email us to make a request — we reply within 30 days. You can also complain to your local data protection authority.
Security
Data is encrypted in transit and at rest. Proposal links are private and hard to guess, and you can revoke them at any time. Access to personal data inside Folikro is limited to staff who need it. No system is perfectly secure, but if a breach affects your data, we’ll tell you promptly.
International transfers
Our providers may process data outside your country. When they do, we rely on safeguards such as standard contractual clauses to protect it to the same standard.
Children
Folikro is a business tool and isn’t meant for anyone under 18. We don’t knowingly collect data from children.
Changes to this policy
We’ll update the date at the top whenever this policy changes. For significant changes, we’ll let account holders know by email or in the app before they take effect.
Contact us
We reply to every request within 30 days.